Refund policy

Dowise Return & Refund Policy

We want you to be satisfied with your purchase.

Return Eligibility

  • Returns are accepted within 14 days of delivery.
  • Items must be unused, undamaged, and in original packaging.

Non-Returnable Items

Certain items may not be eligible for return due to hygiene or customization reasons.

Refund Process

  • Refunds are issued after inspection of the returned item.
  • Processing time for refunds may take 5-10 business days.

Return Shipping

Customers may be responsible for return shipping costs unless the item arrived damaged or incorrect.

Contact

For return requests: